Our IT services

Network Infrastructure & Management

Ultra-low latency, fault-tolerant network design for enterprise and telecommunications environments. BGP, VLAN, SD-WAN, SAN, firewall, and VPN management handled end-to-end.

  • BGP routing and advanced switching
  • VLAN design and network segmentation
  • SD-WAN deployment and management
  • Firewall, VPN, and IPTables security
  • SAN and physical infrastructure in managed Colo
  • Cisco networking technologies

Cloud Solutions

Cloud infrastructure design, deployment, and migration on platforms including AWS, Google Cloud and Microsoft Azure. Infrastructure as Code with Terraform, multi-account governance, auto-scaling, and managed hosting.

  • AWS: EC2, Lambda, S3, CloudWatch, Control Tower
  • Azure: VMs, storage, networking, Azure AD
  • Terraform infrastructure as code (IaC)
  • Cloud migration strategy and execution
  • Auto-scaling, failover, and rolling deployments
  • Multi-account cloud governance

Website Development & Online Marketing

Stunning, fast websites engineered to rank on Google and be cited by ChatGPT and AI search, on reliable Australian hosting.

  • Custom, mobile-first website design
  • Technical SEO and structured data
  • AEO for ChatGPT, Perplexity and AI Overviews
  • Google Business Profile and local SEO
  • Redesigns that keep your rankings
  • Managed hosting, monitored 24/7

AI & Machine Learning

Private AI infrastructure and integration: models hosted and maintained on GPUs you control, connected to your own data, with guardrails and Australian hosting.

  • GPU servers and clusters: on-premises, colo or cloud
  • Open-weight LLM hosting and inference serving
  • Vector databases and retrieval (RAG)
  • MLOps: training, evaluation and model registry
  • Assistants connected to Microsoft 365, CRM and helpdesk
  • Guardrails, audit logging and sovereign deployment

SIP Voice & PBX Hosting

Carrier-grade SIP over Tier 1 Australian carrier networks, connected to the calling platforms you already use, with the NGN Hosted PBX run by our engineers.

  • SIP trunks, number hosting and porting
  • Microsoft Teams Direct Routing and Zoom Phone BYOC
  • Webex, Genesys Cloud and 3CX connectivity
  • Hosted PBX: IVR, queues, recording, voicemail to email
  • Yealink, Cisco, Poly, Grandstream and Snom handsets
  • ISDN and legacy PBX migration

Business Email

Professional email, calendar and contacts on your own domain, hosted in Australia, instant on every phone and computer, with real people to call.

  • Email on your own domain, with aliases and shared addresses
  • Instant on iPhone, iPad, Android and Outlook
  • Calendar and contacts in sync on every device
  • Set up and managed by you, in minutes
  • Protected sign-in, plus spam and virus filtering
  • Moving from your current provider done for you

nbn & Fibre Access

The right connection for every site, from business nbn to committed TC-2 bandwidth and Enterprise Ethernet, delivered over Tier 1 Australian carrier networks.

  • Business nbn speed tiers with enhanced fault restoration
  • TC-2 committed bandwidth and TC-1 priority voice
  • nbn Enterprise Ethernet up to nearly 10 Gbps
  • Dedicated carrier fibre and FTTP upgrades
  • Static IP, 4G/5G and Starlink failover, managed routers
  • SD-WAN and BGP multihoming across sites

DevOps & Kubernetes

Expert Kubernetes cluster design and management. Docker containerisation, Helm, Kustomize, and Jenkins CI/CD pipelines built for mission-critical reliability.

  • Kubernetes cluster design and orchestration
  • Docker containerisation and image management
  • Helm and Kustomize chart management
  • Jenkins, GitLab, and GitHub CI/CD pipelines
  • RBAC, network policies, and Calico
  • Auto-scaling and self-healing deployments

Network Automation & Monitoring

Proactive fault detection and real-time operational insight using Ansible/AWX, Icinga2, Prometheus, Grafana, InfluxDB, and OpenSearch. Automation that saves thousands of hours in manual work.

  • Ansible/AWX fleet automation
  • Icinga2 and Nagios monitoring
  • Prometheus metrics and alerting
  • Grafana dashboards and visualisation
  • InfluxDB and OpenSearch log aggregation
  • HashiVault secrets management

Custom Software & App Development

Business apps for iPhone, iPad, Android and the web, built around how your team works and connected to the systems you already use. You own the source code.

  • Custom business and field-service apps
  • iPhone, iPad and Android apps
  • Integrations with Xero, MYOB, Microsoft 365 and your CRM
  • Sales and customer portals
  • Dashboards and reporting
  • Hosting, support and updates

Managed IT Support & Systems Administration

Linux and Windows server management, VoIP/PBX systems, Office 365, and proactive monitoring. Reliable support for Australian businesses of all sizes.

  • Linux administration (Debian, Ubuntu, CentOS, RHEL)
  • Windows Server administration
  • VoIP/PBX management at scale
  • Office 365 suite management
  • Proactive monitoring and maintenance
  • Remote and on-site support
An NGN engineer with a tablet checking a row of server racks

Engineered, documented and looked after.

Every service here is delivered by the same senior team, from design through to the support that follows. One provider, one point of contact.

See the plans

Not sure which service fits your needs?

Talk to our team. We'll assess your environment and recommend the right approach, no jargon, no pressure.

Frequently asked questions

Question not here? Ask an engineer →

What IT services does NGN provide?

Network infrastructure; cloud solutions on AWS, Google Cloud and Azure; website development and online marketing; business email; SIP voice and hosted phone systems; NBN and business fibre; AI and machine learning; DevOps and Kubernetes; network automation and monitoring; custom software development; and managed IT support. They are frequently combined, and most engagements touch two or three.

Can we engage NGN for a single project rather than ongoing support?

Yes. Project work such as a migration, a network redesign or a monitoring rebuild is common, with no requirement to take an ongoing agreement afterwards.

Do you charge for an initial consultation?

No. The first conversation and a high-level assessment are free. We would rather establish whether we are the right fit before anyone commits.

Will you tell us if we do not need the work?

Yes, and we do it regularly. We talk roughly a third of Kubernetes enquirers out of a migration, for example. Recommending work that will not pay for itself costs us more in reputation than it earns in fees.

What our clients say.

5.0 from 19 Google reviews

We have used Next Generation Networks for several custom solution projects that went well beyond the standard scope listed on their website. Every time, the team has been exceptional—genuinely enthusiastic about tackling complex challenges and consistently delivering solutions that exceed…

James Johnson View on Google

Great internet and phone service, excellent customer service.

Fiori Mercuri View on Google

Impeccable support and service! Would highly recommend.

Samuel Tolentino View on Google

⭐⭐⭐⭐⭐

Great service from Next Generation! They really helped us get our internet running fast and smoothly. The process was easy, and their team was very helpful and responsive. We’re really happy with the improved internet speed and connection. Highly recommended!

Mariwel Largosa View on Google

We engaged Next Generation Networks to build the ecommerce site for South West Apparel, and we couldn't be happier with the result. The team's attention to detail was outstanding. Everything from the layout and product pages to the checkout experience was carefully thought through, and they took…

Houssam Homsi View on Google

Read all 19 reviews Leave us a review

Start with a conversation.

Tell us about your current setup and what you're trying to achieve. We'll get back to you the same business day.

Australia

1300 096 253

International

+61 2 8287 3300

Location

Sydney, NSW, Australia

Hours

Open 24 hours, 7 days

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