Our IT services

Network Infrastructure & Management

Ultra-low latency, fault-tolerant network design for enterprise and telecommunications environments. BGP, VLAN, SD-WAN, SAN, firewall, and VPN management handled end-to-end.

  • BGP routing and advanced switching
  • VLAN design and network segmentation
  • SD-WAN deployment and management
  • Firewall, VPN, and IPTables security
  • SAN and physical infrastructure in managed Colo
  • Cisco networking technologies

Cloud Solutions

Cloud infrastructure design, deployment, and migration on platforms including AWS, Google Cloud and Microsoft Azure. Infrastructure as Code with Terraform, multi-account governance, auto-scaling, and managed hosting.

  • AWS: EC2, Lambda, S3, CloudWatch, Control Tower
  • Azure: VMs, storage, networking, Azure AD
  • Terraform infrastructure as code (IaC)
  • Cloud migration strategy and execution
  • Auto-scaling, failover, and rolling deployments
  • Multi-account cloud governance

Website Development & Online Marketing

Stunning, fast websites engineered to rank on Google and be cited by ChatGPT and AI search, on reliable Australian hosting.

  • Custom, mobile-first website design
  • Technical SEO and structured data
  • AEO for ChatGPT, Perplexity and AI Overviews
  • Google Business Profile and local SEO
  • Redesigns that keep your rankings
  • Managed hosting, monitored 24/7

AI & Machine Learning

Private AI infrastructure and integration: models hosted and maintained on GPUs you control, connected to your own data, with guardrails and Australian hosting.

  • GPU servers and clusters: on-premises, colo or cloud
  • Open-weight LLM hosting and inference serving
  • Vector databases and retrieval (RAG)
  • MLOps: training, evaluation and model registry
  • Assistants connected to Microsoft 365, CRM and helpdesk
  • Guardrails, audit logging and sovereign deployment

DevOps & Kubernetes

Expert Kubernetes cluster design and management. Docker containerisation, Helm, Kustomize, and Jenkins CI/CD pipelines built for mission-critical reliability.

  • Kubernetes cluster design and orchestration
  • Docker containerisation and image management
  • Helm and Kustomize chart management
  • Jenkins, GitLab, and GitHub CI/CD pipelines
  • RBAC, network policies, and Calico
  • Auto-scaling and self-healing deployments

Network Automation & Monitoring

Proactive fault detection and real-time operational insight using Ansible/AWX, Icinga2, Prometheus, Grafana, InfluxDB, and OpenSearch. Automation that saves thousands of hours in manual work.

  • Ansible/AWX fleet automation
  • Icinga2 and Nagios monitoring
  • Prometheus metrics and alerting
  • Grafana dashboards and visualisation
  • InfluxDB and OpenSearch log aggregation
  • HashiVault secrets management

Custom Software Development

Purpose-built applications for complex, high-throughput systems. Go, Python, PHP, TypeScript, React, and Node.js, integrated seamlessly with your APIs, databases, and infrastructure tooling.

  • Go applications for high-performance systems
  • Python automation and API integrations
  • React and Node.js web applications
  • MongoDB, Redis, and PostgreSQL backends
  • NetBox, GitLab, and Jenkins integrations
  • Bash and shell automation scripting

Managed IT Support & Systems Administration

Linux and Windows server management, VoIP/PBX systems, Office 365, and proactive monitoring. Reliable support for Australian businesses of all sizes.

  • Linux administration (Debian, Ubuntu, CentOS, RHEL)
  • Windows Server administration
  • VoIP/PBX management at scale
  • Office 365 suite management
  • Proactive monitoring and maintenance
  • Remote and on-site support

Not sure which service fits your needs?

Talk to our team. We'll assess your environment and recommend the right approach, no jargon, no pressure.

Frequently asked questions

Question not here? Ask an engineer →

What IT services does NGN provide?

Eight areas: network infrastructure; cloud solutions on AWS, Google Cloud and Azure; website development and online marketing; AI and machine learning; DevOps and Kubernetes; network automation and monitoring; custom software development; and managed IT support. They are frequently combined, and most engagements touch two or three.

Can we engage NGN for a single project rather than ongoing support?

Yes. Project work such as a migration, a network redesign or a monitoring rebuild is common, with no requirement to take an ongoing agreement afterwards.

Do you charge for an initial consultation?

No. The first conversation and a high-level assessment are free. We would rather establish whether we are the right fit before anyone commits.

Will you tell us if we do not need the work?

Yes, and we do it regularly. We talk roughly a third of Kubernetes enquirers out of a migration, for example. Recommending work that will not pay for itself costs us more in reputation than it earns in fees.

Start with a conversation.

Tell us about your current setup and what you're trying to achieve. We'll get back to you the same business day.

Australia

1300 096 253

International

+61 2 8287 3300

Location

Sydney, NSW, Australia

Hours

Open 24 hours, 7 days

Send us a message

We reply the same business day

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