Business email that just works, on every device.
Your own domain, email, calendar and contacts, hosted in Australia and supported by people you can call.
- Your own domain
- Instant on every phone
- Hosted in Australia
- People you can call
- Phone
- Tablet
- Laptop
- Browser
Your name on every email.
Use your own domain, so every message comes from you@yourbusiness.com.au. Add as many addresses and aliases as the business needs, and shared addresses such as sales@ and accounts@ are delivered to the right people.
Email, calendar and contacts arrive on the phones and computers your team already uses, the moment they are sent. You manage it all yourself in minutes, and when you would rather not, the same NGN team that looks after networks and phones is a phone call away.
Everything in your mailbox
- Email on your own domain, with as many addresses and aliases as you need
- Shared addresses such as sales@ and accounts@, delivered to the right people
- Calendar and contacts shared across all your devices
- Webmail in any browser, plus the apps you already use
- Out-of-office replies and mail filters
- Fast search across your whole mailbox
Email that keeps up with your business
Instant on your phone
New mail, meetings and contacts appear straight away in the apps already on your phone: no extra app, no waiting for the next check. iPhone and iPad set up with one tap. Android, Samsung and the Outlook app set up in a few steps.
Everywhere you work
Mail, calendar and contacts stay in sync across your phone, tablet, laptop and the browser. Use the apps you like: Apple Mail, Outlook, Thunderbird, the built-in phone apps, or webmail from any browser.
Set up in minutes, by you
Enter your sign-up code and business name and you get your own organisation space. Add your domain and we show exactly what to change, then confirm it live the moment it is done. Add your team, mailboxes and devices yourself, or let us do it.
Secure by default
Sign-in is protected by a phone call to verify, plus a passkey or authenticator app. Every device gets its own password, so your main password never sits on a phone, and a lost phone is removed in one tap. Spam and viruses are filtered before they reach you.
Hosted in Australia, supported in Australia
Your mail stays on NGN-run infrastructure in Australia. Support comes from NGN’s own team, the same people who look after your network and phones.
Moving is easy
We move your existing mailboxes, calendars and contacts for you, then switch your domain over when you are ready, with no lost email. Doing it yourself? Read how to move business email without losing a message.
Your office goes where you do.
Reply from the café, accept the meeting on the train, find the number on site. Everything is there, and everything is in step.
Works with the apps you already use
No new app to learn. Mail, calendar and contacts arrive in the apps on your phone and computer, or in webmail from any browser.
- iPhone and iPad built-in apps
- Android built-in apps
- Samsung Email
- Outlook app
- Apple Mail
- Outlook for Windows and Mac
- Thunderbird
- Webmail in any browser
Up and running in four steps
- 1
Get a sign-up code
Get a sign-up code from NGN, or just talk to us and we will set things up with you.
- 2
Create your organisation
Enter your business name and you get your own space to manage everything.
- 3
Add your domain
Follow the guided steps. We confirm each one live, the moment it is done, with no waiting a day.
- 4
Add your team and devices
One tap on iPhone and iPad, a few steps everywhere else. Each person gets a setup link.
Everything the service includes
- Email on your own domain, as many addresses and aliases as you need
- Shared addresses (sales@, accounts@) delivered to the right people
- Webmail in any browser
- Out-of-office replies and mail filters
- Fast search across your whole mailbox
On every device
- Instant push of new mail, meetings and contacts to the built-in apps on iPhone, iPad and Android, Samsung Email and the Outlook app
- One-tap setup on iPhone and iPad; a few guided steps on everything else
- Works with Apple Mail, Outlook (Windows and Mac), Thunderbird and webmail
- Calendar and contacts that stay in sync everywhere
Managed by you
- Sign up with an NGN sign-up code and get your own organisation space
- Add your domain with a guided setup that checks each step live, in seconds
- Add and remove staff, create mailboxes and aliases, manage devices
- Each person manages their own devices, out-of-office and security settings
Security
- Sign-in protected by phone-call verification plus a passkey or authenticator app
- Every device gets its own password; remove a lost phone in one tap
- Spam and virus filtering before mail reaches you
- Modern sender protections, so your mail lands in the inbox and is hard to fake in your name
- Encrypted connections, and encryption between mail servers wherever the other side supports it
Hosted and supported by NGN
- Hosted in Australia on infrastructure NGN runs
- Support from NGN’s own team, by phone
- Moving from your current provider done for you, with no lost email
Real people to call when you need a hand.
Support comes from NGN’s own team, the same people who look after your network and phones. Ring us about a new starter, a lost phone or a domain change and you talk to someone who can fix it.
Talk to us for pricing.
Tell us how many people and addresses you need, and how you would like to move across. We will give you a straight answer and a clear plan.
Can I keep my existing email address when I move to NGN?
Yes. You keep your domain and every address on it, and we move your mail across for you, so the people who write to you notice nothing.
Does NGN business email work with my iPhone, Android phone or Outlook?
Yes. It works with the built-in apps on iPhone, iPad and Android, Samsung Email, the Outlook app, Apple Mail, Outlook on Windows and Mac, Thunderbird, and webmail in any browser. iPhone and iPad set up with one tap; everything else takes a few guided steps.
Will new email arrive on my phone straight away?
Yes. New mail, meetings and contacts are pushed to your phone as they arrive, in the apps already on it. There is no extra app to install and no waiting for the next check.
Where is my business email stored?
In Australia, on infrastructure NGN runs. Your mail, calendars and contacts stay here.
How do I add a new staff member to our business email?
Sign in, add them, and they get a setup link for their phone and computer. You can also create shared addresses and aliases yourself, or ask us to do it for you.
What happens if someone in the team loses their phone?
Remove the device in one tap and it can no longer get mail. Every device has its own password, so the person's main password was never on the phone and nothing else needs changing.
Is business email from NGN secure?
Yes. Sign-in is protected by a phone call to verify plus a passkey or an authenticator app, every device has its own password, and spam and viruses are filtered before mail reaches you. Mail is sent with modern sender protections, so it lands in the inbox and is hard to fake in your name. For the technically minded: connections are encrypted, mail between servers is encrypted wherever the other side supports it, and your domain is set up with SPF, DKIM and DMARC.
How does NGN business email compare to Microsoft 365 or Google Workspace?
For email, calendar and contacts it works the same way, on every device, with your data in Australia and support from people who know your business. If you also need the Office apps or Google Docs, we can talk you through using them alongside.
Will you move our old email to the new service for us?
Yes, as part of setup. We move your existing mailboxes, calendars and contacts, then switch your domain over when you are ready, with no lost email.
What does business email from NGN cost?
Talk to us for pricing. Tell us how many people and addresses you need and we will give you a straight answer.
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Talk to us about business email.
Tell us about your team, your domain and where your email lives today. We'll get back to you the same business day.
Australia
International
Location
Sydney, NSW, Australia
Hours
Open 24 hours, 7 days
Send us a message
We reply the same business day